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Terms of Use

Last updated: February 2, 2026

1. Acceptance of Terms

By accessing and using Kōtui Access ("the Directory"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this service.

2. Service Description

Kōtui Access is an informational directory only that provides:

  • Contact information for ADHD healthcare providers in New Zealand
  • Community-submitted and admin-verified provider listings
  • Information about provider availability, services, and regions

This is NOT a healthcare service, medical advice platform, or appointment booking system.

3. No Guarantee of Accuracy

Important: Information in this directory is provided "as is" without any guarantees.

  • Provider information may be outdated or incorrect
  • Availability status may have changed since last update
  • Contact details may no longer be accurate
  • Services offered may have changed

You MUST verify all information directly with providers before making any healthcare decisions.

4. User Responsibilities

When using this directory, you agree to:

  • Independently verify all provider information
  • Contact providers directly to confirm availability
  • Not rely solely on this directory for healthcare decisions
  • Seek professional medical advice from qualified healthcare providers

5. Submission Guidelines

If you submit provider information to the directory, you agree to:

  • Accuracy: Only submit information that is accurate and up-to-date
  • Verification: Have personally verified the information is correct
  • No False Information: Not submit misleading, fraudulent, or false listings
  • No Spam: Not submit duplicate or spam entries
  • Good Faith: Submit information to genuinely help others

Violation of these guidelines may result in:

  • Rejection of your submission
  • Removal of previously submitted listings
  • Permanent ban from submitting to the directory

6. Right to Modify or Remove Listings

Kōtui Access reserves the right to:

  • Review, approve, or reject any submission
  • Edit or update provider information for accuracy
  • Remove listings at any time without notice
  • Change the format or presentation of listings
  • Suspend or terminate the service at any time

7. Limitation of Liability

IMPORTANT DISCLAIMER:

Kōtui Access and its operators are NOT LIABLE for:

  • Healthcare outcomes or treatment results
  • Actions or omissions of listed providers
  • Incorrect, outdated, or misleading information
  • Inability to contact or access providers
  • Changes in provider availability or services
  • Any damages arising from use of this directory

This directory is a community resource provided for informational purposes only. All healthcare decisions should be made in consultation with qualified medical professionals.

8. No Medical Advice

This directory does NOT provide medical advice, diagnosis, or treatment recommendations. Always seek the advice of qualified healthcare professionals for any medical questions or conditions.

In case of emergency: Call 111 (NZ) or visit your nearest emergency department. For health advice: Call Healthline 0800 611 116.

9. Provider Verification and Information Sources

Understanding "Verified" Status:

The "Verified" badge indicates that the provider or practice has directly contacted us and confirmed their listing information. This is the ONLY way a listing becomes verified.

IMPORTANT: The vast majority of listings in this directory are NOT verified. Most information has been collected through web research and community submissions without direct provider confirmation.

Information Sources: Provider information in this directory comes from:

  • Web research - Publicly available information from provider websites and business directories
  • Community submissions - Information submitted by users (patients, family members, community members)
  • Provider verification - Direct confirmation from providers (marked with "Verified" badge)

Critical Limitations:

  • We do NOT verify Medical Council of New Zealand (MCNZ) registration status
  • Even "Verified" listings may become outdated after provider confirmation
  • Unverified listings may contain errors, outdated information, or inaccuracies
  • Listing in this directory does NOT constitute endorsement or verification of qualifications
  • We cannot guarantee the accuracy of any information, verified or unverified

Your Responsibility:

  • Independently verify all provider information before making appointments
  • Check provider registration at: https://www.mcnz.org.nz
  • Contact providers directly to confirm availability, services, and costs
  • Do not rely solely on this directory for healthcare decisions

10. Intellectual Property

The design, code, and compilation of this directory are owned by Kōtui Health. Provider information is publicly available and not subject to copyright.

11. Changes to These Terms

We may update these Terms of Use at any time. Continued use of the directory after changes constitutes acceptance of the modified terms. We will update the "Last updated" date at the top of this page when changes are made.

12. Governing Law

These terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.

13. Contact Information

For questions about these Terms of Use, please contact:

Email: access@kotui.health